Review: The New OSN Reciever… It Sucks!

My dear husband Butootee got all excited when he heard about the new OSN reciever thing. You give them a call and they bring you a brand new HD reciever that works without a card, free of charge. Your old card would render useless afterwards but you are supposed to be happy with your new reciever.

He was happy! He thought the new HD receiver would be like the Sky receiver we have in the UK, amazing receiver! So he called, against my wishes, the next day the reciever was there… and now he is sorry he called.

Why?

First of all, when we had the card we were more portable, we could take the card and watch OSN wherever we felt like in the house. Of course now we can’t.

Second, we used to have a Humax reciever. It is a good reciever. We used to have 4 different favorites categories, one for serieses, one for news, one for cartoons, and one for movies.

Now we have only one favorite. In order to navigate it we must go through too many buttons, if you press on the OK button too hard you will go to the main viewing page and you have to do it all over again. It is a hassle to go through ALLL the channels in the favorites to get only one… i liked my previous categorization better.

Third, whenever we wanted a new channel, we would search for it alphabetically. If its there we add it, if its not? Well we search for it.

With the new OSN thing, you are NOT allowed to search and add new channels. If there is a channel available THEY will add it for you. It wouldn’t be too bad if they had INCLUDED AL WATAN TV in their list of channels! THERE IS NO ALWATAN! Alwatan is ON NILE SAT yet it is NOT INCLUDED! Now i cannot watch taw il lail, wala news, wala banat o bs! Why on earth would you NOT INCLUDE ONE OF THE MOST POPULAR TV CHANNELS IN Q8 is BEYOND ME!

We called complaining, they said many people called them to ask for Alwatan (you think?) and that they will be talking to someone in UAE to add it to the list of channels? Wallah?

I didn’t check other channels… but i think Scope is not included there. Whether you like it or not, it’s not the point… the point is i AM PAYING MONEY to view whatever i want… NOT TO BE RESTRICTED by your new Reciever

The interface is not that good either. The font is too small i have to squint to read the info, the white background hurts my eyes and the reciever HANGS A LOT… every few minutes something would go wrong… i hate this thing, i want to chuck it out of my window and keep using my old Humax… oh and to get the Showtime HD channel? Pay $5 more on your subscription… HA as if! i am already paying too much for your service… i will not be paying one more cent!

If you are wise, you would say no thank you, i don’t want it…  it’s slow, it’s restrictive, it has only 700 channels that you have no say over, and unless you pay that extra $5 a month you won’t really get much out of it aside from a high blood pressure…

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39 responses to this post.

  1. Posted by Lama on April 22, 2010 at 10:41 AM

    Can’t thank you enough …. I was thiking of calling them … but I don’t think so anymore.

    Reply

  2. Posted by BlackTulip on April 22, 2010 at 10:42 AM

    walla tewaqqa3t !!

    Even before when they were SHOWTIME / ORBIT ,, whenever they introduce a new thing .. they make it worse !!!!!! I hate that ,, :/

    5$ WTH !!!!! WHY .. Since they have the new packages their prices are much higher ,,, so HD should be included !!!!

    oh ,, by the way .. 3alashan et3arfeen shino ya3nee 3aba6ah !!! few months later a NEW receiver with a hard-disk ,, to be introduced again .. !!! wonder what problems should that bring too …

    Reply

    • Posted by danderma on April 22, 2010 at 8:56 PM

      Exactly! Whenever they introduce a new thing it sucks! The last good thing they introduced was in 2005 when they had the BBC Food channel added… ever since it has been down hill!

      BBC food is no longer available b3d!

      Yes! We were told that the newer receiver will be out very soon… ah excuse me, within one year you are changing our receivers TWICE?! couldn’t they wait until the newest version is out?

      Total Chaos!

      Reply

  3. Posted by chirp on April 22, 2010 at 11:36 AM

    Ashwa ashwa ashwa u wrote about it! Ok I’m sorry u had 2 deal with it! Thaak elyoom ga3da agool 7ag umi about it!

    Reply

  4. Posted by Lama on April 22, 2010 at 1:08 PM

    New Information .. But not sure … the Showbox will be released on August.

    Reply

  5. Posted by social butterfly on April 22, 2010 at 4:09 PM

    omg wtf seriously, i would have shot my self if that happened to me

    lool i7na b3ad in our house in london we have sky its amazing , why dont they getting something like that here:(

    Reply

    • Posted by danderma on April 22, 2010 at 8:58 PM

      Madry 3anhom! How hard is it? Just copy whatever Sky service provides, bring the same or a similar reciever… and let us watch in PEACE!

      Reply

  6. Posted by Dalal (om 3azoz) on April 22, 2010 at 5:46 PM

    I don’t have the new receiver but even my old one hangs a lot! we have to unplugged it and then turn it back on to be scanned, and this usually happens when we switch from an Orbit orginal channel to a Showtime channel. These troubles began when they merged the two networks… and we’re paying for it!!!

    Reply

    • Posted by danderma on April 22, 2010 at 9:00 PM

      wee recievarkom mo 3ajbah il merge shaklah?! you can buy a newer reciever… but don’t don’t don’t get their new reciever!!!

      Reply

  7. Posted by Q80BOY on April 22, 2010 at 6:31 PM

    i get all the channels for free using the internet! 😀 *naughty grin* cheeky eh? 😛

    Reply

    • Posted by danderma on April 22, 2010 at 9:00 PM

      LooooooooooL

      i don’t blame you! Their stale movies i watch on DVD’s and their serieses i watch on the internet…

      Reply

  8. cant u just return their receiver and ask for ur card back?
    & thx 4d info!!! totally saved me

    Reply

  9. […] Review: The New OSN Reciever… It Sucks! « Danderma's Weblog […]

    Reply

  10. Posted by Noor on April 26, 2010 at 2:51 PM

    I hate it too it sucks BIG time, stupid OSN

    Reply

  11. Posted by JORDAN on June 12, 2010 at 12:23 PM

    OSN SUCKS,,,the worst merger ever. Actually this merger would have been illegal in the U.S. They now have a monopoly in the Middle East over paid satellite service (considering Al Jazeera and ART are not full TV entertainment providers). Their HD receiver is so cheap its unbelievable! (No RF out??! why not because they didnt want to pay an extra $10-$20 to have built-in in the receiver) Communication between Headquarters (somewhere in the Arab Gulf region) and other countries is very bad.

    Reply

  12. Posted by rami on July 16, 2010 at 2:57 PM

    what a worthless peice of S**T, I called OSN yesturday and listed all the difects with thier new receiver and asked that they return my smart card but they refused… so i asked for my subscription to be canceled, i pay anually, theysaid NO, can you belive it?
    They promised an update to the receiver software by the end of August, so i took the receiver smashed it to peiceses and sent it back to the dealer… I will soon start a website just to spite them until they pay me back.

    Reply

  13. Posted by ahmed on July 19, 2010 at 10:04 PM

    I really wish I read this review before I called them…it sucks like anything..I had it for 2 days and I already connected my old humax to another input, so I’m watching osn channels on new receiver and all the other channels on the old one..so I have one more remote to keep next to me..what a mess!

    Reply

  14. Posted by Abutalib on July 21, 2010 at 4:41 PM

    they should release the version that comes with internal HDD ( exactly like the showbox )
    but they just want trick subscribers to get the model that comes without HDPVR function so
    they get rid off it ……

    and as before OSN officials will send the new version i described above to EU & US nationals first…

    rasicim even when PAY for what your get :((

    Reply

  15. Posted by Fa3il Khair on August 1, 2010 at 11:13 PM

    Al Watan TV can be scanned through the new receiver on Settings-System Setup-Free Scan-Satellite Scan:

    Satellite : Nilesat
    Transponder : USER
    Frequency : 11555
    Polorization : Vertical
    Symbol Rate : 27500
    FEC : 3/4
    Modulation Type : DVB-S

    Reply

  16. and what about all these extra channels that we do not need? man that stuff sucks!!!
    I hate it I wish I had read your blog before I committed with them.

    Reply

  17. I simply hate it!!!! it sucks big time…it is simply shit!!!!

    Reply

  18. Posted by noura on September 13, 2010 at 11:56 PM

    walla every thing said here is right

    Reply

  19. Posted by Fa3il Khair on September 26, 2010 at 7:02 PM

    By the way, the Showbox HD is out and you can call them and upgrade your receiver.

    It has only one card slot and no cam.
    It records and rewinds.
    It’s only for Premier Plus and Platinum subscribers.
    No other card will work on it (like Al Jazeera Sport)
    I don’t think you can sort the channels (not sure)
    Don’t know about more than 1 favourite

    For more info you have to call them and ask BEFORE THE STOCK FINISHES

    Hope this info is good enough.

    Reply

  20. Posted by M Bester on November 15, 2010 at 4:50 PM

    We are currently on our THIRD OSN HD Showbox (the new version, not the old) and it, too, sucks. The first one wouldn’t perform HD functions, which meant no PVR, no HD and no On Demand. The second one kept shutting down every five to ten minutes. They installed the third this morning and it is now 6 hours later and it is still not activated. When we called they cannot send a technician out until 4 days from now due to the Eid holiday. This is not how I would expect a company the size of OSN to operate.

    Besides all of these hassles, the fact that they bring out a product that cannot perform the dual view function is completely ridiculous. It is a downgrade as far as I’m concerned and I’d rather not have HD in favour of my old box back! Do they not test their products? Do they not test their market? Pathetic.

    Reply

    • Posted by danderma on November 16, 2010 at 11:16 AM

      Do they not test the market… now that’s a very valid question… it could save us a lot of frustration for sure!!! Urgh!
      Now your experience is even more horrible than mine and you have to stay 4 full days without a functioning receiver!

      Reply

  21. Posted by Imad Turkistani on November 20, 2010 at 4:13 PM

    I too have the same problem.. upgraded from Showbox to Showbox HD..
    and GOD I wish I didn’t…
    can’t record, rewind on non OSN/MBC channels… can’t get Aljazeera Sports card to work on it..
    its too slow with a cheap stupid remote control..

    Definitely a downgrade… I’m seriously considering cancelling my subscription..!!

    Reply

  22. Posted by fuckosn on November 25, 2010 at 9:53 PM

    This is the worst reciever ever invented. its a piece of shit

    Reply

  23. Posted by julie on December 8, 2010 at 10:40 PM

    THE REASON BEHIND ALL THIS IS THE LACK OF COMPETITION, THERE SHOULD BE ANOTHER PROVIDER OTHER THAN OSN (ALJAZEERA DOESN’T COUNT AS IT IS SPECIFIC TO SPORTS). I TRIED CONTACTING DIRECTV OUT OS THE U.S MUCH CHEAPER AND THE CHANNEL LINEUP IS PHENOMENAL (WWW.DIRECTV.COM)

    Reply

    • Posted by danderma on December 9, 2010 at 12:02 AM

      ur right… the only true competition they had was orbit and now they are merged together. No competition means they feel they are free to do whatever they want to the customers since they would have no other option but to subscribe with them which is bad new for us. Either we suck it and shut up or unsubscribe. Both cases it’s our loss…

      Reply

  24. Posted by Shazil on December 30, 2010 at 7:51 PM

    Take my advice throw that OSN decoder or receiver shit and buy GOLDSAT HD receiver its the best receiver in the market, and believe me its much better than OSN shit

    Reply

    • Posted by danderma on December 31, 2010 at 12:48 PM

      but then how do i get cable?! if there was another cable company other than OSN i would have gladly done that… how pathetic is it… the whole of the middle east region and only one cable company to service them all!

      Reply

  25. Posted by Aziz on January 11, 2011 at 4:45 AM

    I reaaaally agreee!! This is pure shit! very very slow the font is really hard to read you can search for channels easily it would take you at least a minute to get to a specific channel if its not on the favorites list! WTF!!!

    Reply

    • Posted by danderma on January 11, 2011 at 10:34 AM

      Ee y3ni i have to get a magnifying glass to read the lines! U’ll get used to it in a few months but it would still suck as a reciever

      Reply

  26. Posted by Aziz on January 11, 2011 at 4:46 AM

    sorry CAN’T*

    Reply

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